Privacy Policy

Who we are

Aropack Packaging Ltd. (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information. Please read this policy carefully to understand our practices regarding your personal data.

For the purpose of the General Data Protection Regulations (the “Regulations”), the data controller is Aropack Packaging Ltd, a company registered in England and Wales under company number 10474214, whose registered office is, 85 Great Portland Street, London, W1W 7LT

We will refer to is Aropack Packaging Ltd as (‘the Company’, “us”, “we”, or “our”) which operates www.aropack.co.uk, the “Site”.

The user of our Site and other business or personal contacts that we deal with as clients are referred to as ‘you’or ‘your’.

1. Information We Collect

The data we gather is used for the following purposes:

  • Personal Identification Information: Such as your name, email address, phone number, company name, and job title, which you provide by filling in forms on our website or by corresponding with us by phone, email, or otherwise.
  • Technical Information: Including your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use the data we collect for the following purposes:

  • To Provide Products and Services: We use your data to fulfil requests for quotations, process orders, and provide customer support.
  • To Improve Our Website: We analyse how visitors interact with our site to improve functionality and ensure that our site remains safe and secure.
  • To Communicate with You: We may contact you via email, phone, or other methods to discuss your inquiries, orders, or any other aspect of our service.
  • For Marketing Purposes: We may send you marketing emails or other communications, where legally permitted, to keep you updated on our products, services, offers, and industry news. (You can opt-out at any time)

3. How We Share Your Information

We do not sell, trade, or rent your personal information to others. However, we may share your data with:

  • Service Providers: We may share your data with third-party providers who perform services on our behalf, such as website hosting, email communication, and analytics.
  • Legal Obligations: We may disclose your data if required by law, for example, in response to a court order or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business or assets, your personal data may be transferred to the new entity.

4. Data Security

We take the security of your data seriously and implement technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, while we strive to protect your data, we cannot guarantee its absolute security over the internet.

5. Data Protection Principles

We adhere to the following principles when handling your personal data to ensure compliance with UK GDPR and other data protection regulations:

  • Lawfulness, Fairness, and Transparency: We process personal data lawfully, fairly, and transparently.
  • Purpose Limitation: We collect data for specified, explicit, and legitimate purposes only, and we will not use it for other, incompatible purposes.
  • Data Minimization: We collect only the data necessary to fulfil the purposes for which it is being processed.
  • Accuracy: We take reasonable steps to ensure the data we hold is accurate and up to date.
  • Storage Limitation: We keep personal data only as long as necessary for the purposes for which we collected it.
  • Integrity and Confidentiality: We process personal data securely, taking appropriate measures to protect it from unauthorized or unlawful processing, accidental loss, destruction, or damage.
  • Accountability: We are responsible for, and able to demonstrate, compliance with these data protection principles.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Rights

Under UK data protection laws, you have the right to:

  • Access: Request access to your personal data and obtain a copy of the information we hold about you.
  • Correction: Request correction of any incomplete or inaccurate data we hold about you.
  • Erasure: Request the deletion of your personal data where there is no longer a good reason for us to continue processing it.
  • Objection: Object to the processing of your personal data for direct marketing purposes.
  • Restriction: Request restriction of processing your personal data.
  • Data Portability: Request the transfer of your data to another party in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at info@aropack.co.uk.

8. Cookies

Our website uses cookies to enhance your browsing experience and collect information about how you use our website. For more information on how we use cookies, please refer to our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites, and we are not responsible for the privacy practices of any third-party websites. Please review the privacy policies of any external sites you may visit.

10. Changes to This Policy

We may update our Privacy Policy from time to time. Any changes will be posted here, so please review this page regularly for the latest updates on our privacy practices.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: info@aropack.co.uk

This Privacy Policy was last updated on 18.10.2024.